Joanne was really helpful and knowledgeable when it came to booking our Lapland trip.

Such a positive experience from start to finish. Joanne O'Brien is very professional, so knowledgeable and just brilliant at what she does. I've already booked another cruise for next year!

Joanne was so helpful when it came to planning our honeymoon, everything (flights, transfers, accommodation) ran really smoothly on the trip, and she was so easy to deal with throughout the planning process. Would have no hesitation in recommending her to anyone seeking assistance on planning a trip!

I would just like to say Joanne was great, well informed and very easy to deal with, I'll use her again in the future.

Joanne is excellent at her job, listens to your requests and 100% delivers them.

Joanne went above and beyond to provide excellent customer service and advice for a bucket list family holiday for my family of 5. She was very responsive and very honest and has a friendly no pressure nature so it made the experience really good for us. Would recommend Joanne to anyone.

Really helpful and knowledgeable with our Lapland trip.

We had our first family holiday in September, we had the most incredible stay at Grecotel Hotels & Resorts, and honestly, we couldn’t recommend it highly enough. This was our very first family holiday with our 10-month-old, so it was a big moment for us — and every single aspect exceeded our expectations. From the minute we arrived, the staff were so warm, welcoming and genuinely friendly. Nothing was ever too much trouble, and all our needs (especially travelling with a baby!) were met to the highest possible standard. The food was just fantastic — such variety, beautiful quality, and something for everyone. Every meal felt special. A huge thank you to Joanne, our travel agent, who absolutely hit the nail on the head on every single aspect of the holiday. She thought of everything and truly made it seamless from start to finish. And to make it even better, we flew directly from Cork, which made travelling with a little one so much easier and stress-free. A magical first family holiday that we’ll always remember.

Joanne was responsive, helpful, and so easy to engage with throughout the whole process. Everything was well organised and the holiday went perfectly. It was well planned with flight times, transfers, accommodation etc. I wouldn’t hesitate to recommend Joanne to others!

Joanne was efficient and knowledgeable and offered great advice for our trip. She was so friendly and easy going face to face and over the phone - we are delighted to have our trip booked and will 100% contact Joanne again for help and would recommend to anyone

What should have been a big job - booking a holiday for 21 people aged 0 to 70 was made literally seamless by you Joanne. Fair play to you! Thank you. We can't wait!

We returned from our honeymoon at Ikos Oceania Resort, and I can honestly say it was the most magical, stress-free experience we’ve ever had — all thanks to Joanne. From the moment we got in touch, she listened so carefully to what we were dreaming of and absolutely delivered. Every aspect of our trip was perfectly planned — from the luxury airport transfers to the breathtaking suite with a view, to the romantic experiences and the little touches in the room. She recommended Ikos for its all-inclusive luxury and impeccable service, and it was spot on. The food was exceptional, the spa treatments were heavenly, and the attention to detail at the resort was second to none. It was clear Joanne had a strong relationship with the resort, because we were treated like VIPs from the moment we arrived — including a special honeymoon welcome and surprises throughout our stay. What really stood out was how personal and thoughtful the entire process was. Joanne was always just a message away, even during our trip, checking in to make sure everything was perfect. It felt like having a travel-savvy friend guiding us the whole way. We can’t thank her enough for making our honeymoon so special. If you’re planning a romantic getaway or honeymoon, don’t think twice — you NEED Joanne on your side! We also have just booked our first Family holiday this week, through Joanne! Thank you again,

As the dust settles on what was a tough few weeks I feel it is only necessary to leave a review. As our holiday began everything was just so perfect, all the details, paperwork etc you had ready and we hadn’t a care in the world, the choice of hotels, tours and suggested activities were fantastic. But most of all in a family crisis you were amazing. From being on the phone at 12.30pm at night to organising all of our emergency flights and even staying awake till 4am to ensure we made the flight and all was ok, I want to just thank you again, It is a pleasure to have booked with you and especially in a crisis you proved to be the greatest contact we had. One thing is for certain we will definitely not be going anywhere without you booking it! I really appreciate everything you done and will be forever grateful.

Joanne is absolutely incredible! I emailed her on a Sunday hoping for a reply by Monday/Tuesday. She replied on the Sunday evening, set up a video call for Monday, reverted on Tuesday with 3 super itineraries & everything was booked by Wednesday! Joanne professional, so knowledgeable & listens intently to the clients specific requests. I'm also self employed (x 25 years), I'm very fussy, and a bit of a control freak! Joanne is phenomenal at her job and I am thrilled to say that I will be handing over the rest of my travel bucket list to her!

Joanne was brilliant and so helpful when booking our honeymoon, would highly recommend!

Very helpful, efficient, easy to engage with and responsive.

Excellent service from Joanne, very prompt response and nothing a problem, I've already recommended Joanne to friends.

We recently booked a trip to Norway, and Joanne nailed it, a wow factor, with a fab price that we both could afford. Throughout the process, Joanne kept us regularly informed, no question was left unanswered. Thank you Joanne!

Joanne has been an excellent Travel Counsellor for my trip, she took the brief and got it spot on first go. She is friendly, flexible and approachable, I will definitely be recommending her to family and friends.

Joanne planned the most wonderful honeymoon for us. We spent a few days in Lapland and then into Vienna and didn’t need to think about a single logistical thing. We just turned up and a transfer awaited, or the relevant tour guide just showed up. It removed so much stress for me personally. I’m usually the one stressing about these things but Joanne removed every ounce of stress. Everything went to plan (and on time) and we received great advice prior to travel about our trip. The app is so handy too, Joanne loaded our itinerary and each day the activity was highlighted with all the information located in one spot. So useful. I’ve always been pretty independent booking my travel but I’m so glad and grateful to Joanne for booking our seamless honeymoon. We will continue to recommend Joanne and we plan on revisiting working with Joanne in the near future again! Thank you so much from both of us xx

I have had the pleasure of dealing with Lorraine in the past and, more recently, Joanne. Both have exceeded my expectations as travel agents, consistently doing an amazing job. Every trip they’ve planned for me has been an absolute blast. I highly recommend them!

Fantastic service, very friendly and nothing was an issue. Got me the best rates.

I would recommend Joanne to anybody booking a holiday, whether it’s a holiday with your partner for some sun or a cruise. From the beginning, she is so helpful, informative and patient (with the back and forth questions). She makes the booking process so simple with as little stress as possible.

We came back from our amazing trip on Friday morning. We had the best time! Thank you so much for organising it. Everything was so easy for us and the hotels we stayed at were fabulous. Our day trips were fantastic! Our favourite was the elephant sanctuary, they were the cutest most amazing animals to interact with. We would definitely recommend Joanne as organiser and this trip to everyone, we made so many memories.

Joanne is very supportive and goes out of her way to make sure everything is perfect for you.

Joanne organised everything for us and made sure to cater for all of our requests. Looking forward to our first holiday with our son Ryan. All thanks to Joanne.

Joanne was very helpful and very knowledgeable on a variety of different options. We would recommend her 100%.

Joanne was incredibly helpful in planning our trip. She spoke with us many times during the organising process and tailored the trip to suit our needs.

I have already recommended Joanne to so many people. She’s just so easy to work with. Listened to our thoughts and created the dream honeymoon for us, and it was so simple! She’s simply fantastic!

Joanne took all of the stress, time, worry and effort of planning a once in a lifetime family holiday with 3 small kids out of our hands. We gave her an outline of what we wanted and she came back with a itinerary including things we hadn't thought of yet like day tours. A daunting task became and easy process! We were extremely happy with the service and would 100% recommend her.

Excellent service and very personal which I love. Takes the fear out of the trip.

Joanne was very helpful and knowledgeable, talking me though various options and prices so that I could make the best choice for my holiday. Would definitely recommend

Joanne was very easy to deal with and had great knowledge of our holiday destination -Orlando. She spared me a lot of time and money with her tips and inside information. My trip was booked in no time.

This is my second time booking with Joanne. I have been blown away by her efficiency, enthusiasm, and knowledge. I will certainly continue booking our holidays with Joanne into the future.

Delighted with the prompt service and all the information from Joanne. Looking forward to our trip to Alaska!

Joanne was very helpful. She put together my ideal package for my trip in May 2024 and also rang back when she said she would. I would have no hesitation in recommending her.

Joanne was amazing and incredibly patient! As we kept changing our minds, this is a massive trip for us as a family and she worked with us all the way I’d highly recommend Joanne if you are thinking of planning a trip!

Joanne took all of the stress, time, worry and effort of planning a once in a lifetime family holiday with 3 small kids out of our hands. We gave her an outline of what we wanted and she came back with a itinerary including things we hadn't thought of yet like day tours. A daunting task became and easy process! We were extremely happy with the service and would 100% recommend her.

Joanne was excellent and provided a wonderful itinerary very quickly and gave me plenty of options. Delighted with the service! (Travelling to Bali)

Joanne was easy to work with and organised my trip easily and quickly.

"10 out of 10, based on the quality of your service, friendliness, manner and approach. Even after asking a ton of questions, I still feel that if I have more questions, I'll be welcome to come and ask. Thanks for all the help."

Joanne was so helpful when I needed dates changed before booking, there wasn't a bother and Joanne had it done in no time.