Based In Cork

Joanne O'Brien

It's Nice To Meet You

Hi there! I’m Joanne, you can find me on Instagram @joannehelpsyoutravel

I love planning holidays and take pride in giving each of my clients the time, dedication and imagination to make every trip unforgettable and unique.

My specialties are:
Bespoke long haul holidays (Think South Africa, Canada, USA, Australia and New Zealand)
Bucket list trips and once in a lifetime experiences ,
Honeymoons and romantic getaways,
Special birthdays, anniversaries and retirement trips,
as well as helping families take long haul adventures

I’ve always had the travel bug and love to get a little bit off the beaten track. I’ve travelled initially in my early 20s while working on board cruise ships, then as a solo traveller and now as a family with my son. I’ve been lucky enough to travel extensively through Australia, New Zealand, and the South Pacific. I’ve holidayed in Europe, the Indian Ocean and Middle East. I’ve backpacked in South America and South East Asia. You would think I’ve seen everything I’ve wanted to - but the bucket list keeps growing!

Travel Counsellors are fully licensed and bonded, that means your money is safe. Being a part of the award-winning franchise, I have access to over 400 suppliers including tour operators, car hire companies, cruise companies, hotel suppliers and all leading airlines, which means I have access to some of the best rates available without compromise on protection, personal service, and expertise.

You can get in touch by phone, email or social media. For your convenience, both during the booking process and during your travels I am available outside of office hours. Whether you are looking to talk through an idea or ready to turn your dreams into reality - please get in touch!

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My customer stories

Sent by Louise L

Joanne went above and beyond to provide excellent customer service and advice for a bucket list family holiday for my family of 5. She was very responsive and very honest and has a friendly no pressure nature so it made the experience really good for us. Would recommend Joanne to anyone.

Sent by Eimear B

Really helpful and knowledgeable with our Lapland trip.

Sent by Aileen O

We had our first family holiday in September, we had the most incredible stay at Grecotel Hotels & Resorts, and honestly, we couldn’t recommend it highly enough. This was our very first family holiday with our 10-month-old, so it was a big moment for us — and every single aspect exceeded our expectations. From the minute we arrived, the staff were so warm, welcoming and genuinely friendly. Nothing was ever too much trouble, and all our needs (especially travelling with a baby!) were met to the highest possible standard. The food was just fantastic — such variety, beautiful quality, and something for everyone. Every meal felt special. A huge thank you to Joanne, our travel agent, who absolutely hit the nail on the head on every single aspect of the holiday. She thought of everything and truly made it seamless from start to finish. And to make it even better, we flew directly from Cork, which made travelling with a little one so much easier and stress-free. A magical first family holiday that we’ll always remember.

Sent by Trish O

Joanne was responsive, helpful, and so easy to engage with throughout the whole process. Everything was well organised and the holiday went perfectly. It was well planned with flight times, transfers, accommodation etc. I wouldn’t hesitate to recommend Joanne to others!

Sent by Dara C

Joanne was efficient and knowledgeable and offered great advice for our trip. She was so friendly and easy going face to face and over the phone - we are delighted to have our trip booked and will 100% contact Joanne again for help and would recommend to anyone

Sent by Clare H

What should have been a big job - booking a holiday for 21 people aged 0 to 70 was made literally seamless by you Joanne. Fair play to you! Thank you. We can't wait!

Sent by Aileen O

We returned from our honeymoon at Ikos Oceania Resort, and I can honestly say it was the most magical, stress-free experience we’ve ever had — all thanks to Joanne. From the moment we got in touch, she listened so carefully to what we were dreaming of and absolutely delivered. Every aspect of our trip was perfectly planned — from the luxury airport transfers to the breathtaking suite with a view, to the romantic experiences and the little touches in the room. She recommended Ikos for its all-inclusive luxury and impeccable service, and it was spot on. The food was exceptional, the spa treatments were heavenly, and the attention to detail at the resort was second to none. It was clear Joanne had a strong relationship with the resort, because we were treated like VIPs from the moment we arrived — including a special honeymoon welcome and surprises throughout our stay. What really stood out was how personal and thoughtful the entire process was. Joanne was always just a message away, even during our trip, checking in to make sure everything was perfect. It felt like having a travel-savvy friend guiding us the whole way. We can’t thank her enough for making our honeymoon so special. If you’re planning a romantic getaway or honeymoon, don’t think twice — you NEED Joanne on your side! We also have just booked our first Family holiday this week, through Joanne! Thank you again,

Sent by Chris M

As the dust settles on what was a tough few weeks I feel it is only necessary to leave a review. As our holiday began everything was just so perfect, all the details, paperwork etc you had ready and we hadn’t a care in the world, the choice of hotels, tours and suggested activities were fantastic. But most of all in a family crisis you were amazing. From being on the phone at 12.30pm at night to organising all of our emergency flights and even staying awake till 4am to ensure we made the flight and all was ok, I want to just thank you again, It is a pleasure to have booked with you and especially in a crisis you proved to be the greatest contact we had. One thing is for certain we will definitely not be going anywhere without you booking it! I really appreciate everything you done and will be forever grateful.

Sent by Niamh O

Joanne is absolutely incredible! I emailed her on a Sunday hoping for a reply by Monday/Tuesday. She replied on the Sunday evening, set up a video call for Monday, reverted on Tuesday with 3 super itineraries & everything was booked by Wednesday! Joanne professional, so knowledgeable & listens intently to the clients specific requests. I'm also self employed (x 25 years), I'm very fussy, and a bit of a control freak! Joanne is phenomenal at her job and I am thrilled to say that I will be handing over the rest of my travel bucket list to her!

Sent by Naomi F

Joanne was brilliant and so helpful when booking our honeymoon, would highly recommend!

Sent by Patricia O

Very helpful, efficient, easy to engage with and responsive.

Sent by Marian K

Excellent service from Joanne, very prompt response and nothing a problem, I've already recommended Joanne to friends.

Sent by Anne L

We recently booked a trip to Norway, and Joanne nailed it, a wow factor, with a fab price that we both could afford. Throughout the process, Joanne kept us regularly informed, no question was left unanswered. Thank you Joanne!

Sent by Lori O

Joanne has been an excellent Travel Counsellor for my trip, she took the brief and got it spot on first go. She is friendly, flexible and approachable, I will definitely be recommending her to family and friends.

Sent by Ailish Murphy

Joanne planned the most wonderful honeymoon for us. We spent a few days in Lapland and then into Vienna and didn’t need to think about a single logistical thing. We just turned up and a transfer awaited, or the relevant tour guide just showed up. It removed so much stress for me personally. I’m usually the one stressing about these things but Joanne removed every ounce of stress. Everything went to plan (and on time) and we received great advice prior to travel about our trip. The app is so handy too, Joanne loaded our itinerary and each day the activity was highlighted with all the information located in one spot. So useful. I’ve always been pretty independent booking my travel but I’m so glad and grateful to Joanne for booking our seamless honeymoon. We will continue to recommend Joanne and we plan on revisiting working with Joanne in the near future again! Thank you so much from both of us xx

Sent by Robert O C

I have had the pleasure of dealing with Lorraine in the past and, more recently, Joanne. Both have exceeded my expectations as travel agents, consistently doing an amazing job. Every trip they’ve planned for me has been an absolute blast. I highly recommend them!

Sent by Stephen O

Fantastic service, very friendly and nothing was an issue. Got me the best rates.

Sent by Karolina P

I would recommend Joanne to anybody booking a holiday, whether it’s a holiday with your partner for some sun or a cruise. From the beginning, she is so helpful, informative and patient (with the back and forth questions). She makes the booking process so simple with as little stress as possible.

Sent by Emma G

We came back from our amazing trip on Friday morning. We had the best time! Thank you so much for organising it. Everything was so easy for us and the hotels we stayed at were fabulous. Our day trips were fantastic! Our favourite was the elephant sanctuary, they were the cutest most amazing animals to interact with. We would definitely recommend Joanne as organiser and this trip to everyone, we made so many memories.

Sent by Patricia K

Joanne is very supportive and goes out of her way to make sure everything is perfect for you.

Sent by Michael P

Joanne organised everything for us and made sure to cater for all of our requests. Looking forward to our first holiday with our son Ryan. All thanks to Joanne.

Sent by Patrick O

Joanne was very helpful and very knowledgeable on a variety of different options. We would recommend her 100%.

Sent by Suzanna M

Joanne was incredibly helpful in planning our trip. She spoke with us many times during the organising process and tailored the trip to suit our needs.

Sent by Ailish M

I have already recommended Joanne to so many people. She’s just so easy to work with. Listened to our thoughts and created the dream honeymoon for us, and it was so simple! She’s simply fantastic!

Sent by Fran P

Joanne took all of the stress, time, worry and effort of planning a once in a lifetime family holiday with 3 small kids out of our hands. We gave her an outline of what we wanted and she came back with a itinerary including things we hadn't thought of yet like day tours. A daunting task became and easy process! We were extremely happy with the service and would 100% recommend her.

Sent by Sandra H

Excellent service and very personal which I love. Takes the fear out of the trip.

Sent by Orla S

Joanne was very helpful and knowledgeable, talking me though various options and prices so that I could make the best choice for my holiday. Would definitely recommend

Sent by Konnie J

Joanne was very easy to deal with and had great knowledge of our holiday destination -Orlando. She spared me a lot of time and money with her tips and inside information. My trip was booked in no time.

Sent by Anne L

This is my second time booking with Joanne. I have been blown away by her efficiency, enthusiasm, and knowledge. I will certainly continue booking our holidays with Joanne into the future.

Sent by Linda O

Delighted with the prompt service and all the information from Joanne. Looking forward to our trip to Alaska!

Sent by Ursula L

Joanne was very helpful. She put together my ideal package for my trip in May 2024 and also rang back when she said she would. I would have no hesitation in recommending her.

Sent by Sarah H

Joanne was amazing and incredibly patient! As we kept changing our minds, this is a massive trip for us as a family and she worked with us all the way I’d highly recommend Joanne if you are thinking of planning a trip!

Sent by Fran P

Joanne took all of the stress, time, worry and effort of planning a once in a lifetime family holiday with 3 small kids out of our hands. We gave her an outline of what we wanted and she came back with a itinerary including things we hadn't thought of yet like day tours. A daunting task became and easy process! We were extremely happy with the service and would 100% recommend her.

Sent by Sarah R

Joanne was excellent and provided a wonderful itinerary very quickly and gave me plenty of options. Delighted with the service! (Travelling to Bali)

Sent by Aisling H

Joanne was easy to work with and organised my trip easily and quickly.

Sent by Dermot W

"10 out of 10, based on the quality of your service, friendliness, manner and approach. Even after asking a ton of questions, I still feel that if I have more questions, I'll be welcome to come and ask. Thanks for all the help."

Sent by Patricia K

Joanne was so helpful when I needed dates changed before booking, there wasn't a bother and Joanne had it done in no time.

My Videos

For travellers not meeting the height restriction for full sized snowmobiles, they can drive their own - and even get a snowmobile licence at the end!

Snowmobiling in Lapland

29/12/2025

For travellers not meeting the height restriction for full sized snowmobiles, they can drive their own - and even get a snowmobile licence at the end!

This is a short video, less than 2 minutes long that was recorded at a Networking event with the Ballincollig Business Association earlier this year.

2 Minutes on My Business

08/07/2024

This is a short video, less than 2 minutes long that was recorded at a Networking event with the Ballincollig Business Association earlier this year.

Please, please ignore my cackling in the background, this was too funny not to share. Le Petit Chef is a dining experience available on some Celebrity Ships.

Le Petit Chef

01/05/2023

Please, please ignore my cackling in the background, this was too funny not to share. Le Petit Chef is a dining experience available on some Celebrity Ships.

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Safari, City & Coast, Is South Africa Your Kind of Holiday?

30 January 2026

South Africa is one of those rare destinations that can mean completely different things to different travellers. For some, it’s about wildlife and wide-open spaces. For others, it’s food, wine, beaches and road trips. Often, it’s all of that in one holiday. The magic lies in how flexible it is. When South Africa fits your travel style, it really delivers. Here’s who it tends to be perfect for.

From Ireland to the Arctic Circle, Our Lapland Journey

29 December 2025

Myself, my son and some friends travelled to Lapland in December, and this is my honest account of our experience.

Is Azamara the Perfect Cruise Line for You? Here’s What to Expect

14 September 2025

Last week I was invited to Ringaskiddy ship visit on Azamara Journey. Azamara (previously Azamara Club Cruises) is a very small cruise line, with just 4 ships. All of the ships are fairly similar, so it’s a simple enough one to get your head around. The 4 ships are Azamara Journey, Azamara Quest, Azamara Onward and Azamara Pursuit. The passenger capacity does not exceed 700 passengers on any of t

Celebrity Eclipse Ship Visit

29 July 2025

Some facts to start with: Passenger Capacity: 2852 Year: Launched 2009, refurbished in 2019 Home Port: Amsterdam Size: 1041 ft / 121878 tonnes Class: Solstice Class (Other ships in Solstice Class are Solstice, Equinox, Silhouette and Reflection) What those facts mean to me and you: The capacity is low for a ship this size, often ships of this size will have a passenger capacity of 4000 or m

Saadani Safari – Tanzanias Cork

03 July 2025

No – I don’t mean you’ll find Roy Keane hanging out drinking Tanora in an African version of the English Market. I mean going for the less obvious choice when looking at a destination. When tourists come into our lovely country, Dublin often springs immediately to mind, but I’m sure a lot of people would agree that Cork – although possibly the less obvious city has just as much to offer. I feel th

Silver Sea - We Whisper Luxury

18 June 2025

Yesterday I was invited down to Cobh for a ship visit on the ultra-luxury small cruise ship Silver Dawn. I arrived early so set off to get myself a coffee. The first thing I noticed was how quiet Cobh was compared to other days I have been there for ship visits. Silver Dawn, as well as her sisters in the Muse Class – Silver Muse, Silver Moon Silver Spirit have passenger capacities of about 600.

Elephant Hills

06 June 2025

The Overview I was so nervous for my visit Elephant Hills because I've booked it for so many of my clients and they all rave about it. I was so afraid that it wouldn’t live up to the hype or that I would find fault with it (I can be fussy!). It ended up being a highlight of our trip, everything was organised so well (it was exactly as it said on the tin!) and as you read on, I will give you detai

Thailand - Pack, Regret, Repeat: What Made It Into My Suitcase - and What Shouldn’t Have

16 May 2025

Packing is definitely a big part of the mental load, and while booking through me takes a lot of the mental load off, sadly I can't pack for my clients. But I can share what worked (and didn't!) for me. I hope this helps you get ready for your Thailand Adventure! The Heroes: What I Packed and Will Pack Again My sisters hiking boots - win! For a lot of the trip I was looking at the hiking boots i

Thailand Through the Eyes of a 5 Year Old

13 May 2025

To my five-year-old, Thailand wasn’t just a country - it was a playground of elephants, tuk-tuks, and the yummiest mango ice cream ever imagined. I couldn’t keep all the laughs, surprises, and sweet moments to myself - so here’s a little peek into his Thailand adventure! How We Travelled: We flew in a plane (we slept on the plane, had lots of snacks and watched lots of movies) We went on a train

Jet-Set for Jingle Bells: Best Christmas Markets from Dublin, Cork and Shannon

08 October 2024

For Dublin departures to Christmas Markets you really are spoilt for choice but here are my 3 picks for Christmas Markets from Dublin: Vienna - with Aer Lingus and Ryanair both offering direct flights from Dublin and nearly 20 different markets within the city at Christmas, Vienna is not to be missed. The main “Christkindlmarkt” is the most famous, but there are lots of smaller and alternative

Morocco: Desserts and Beaches

30 September 2024

Right now, I am counting down to my next holiday. It will be a very family friendly all-inclusive break in Marrakech (I’ll fill you in on my next blog) and it has me reminiscing on old adventures in the same destination. Back in 2018 myself and one of my close friends did a small group adventure tour of Morocco. We had an amazing time! The contrast and experience was so different to our day to d

Holland America – Zuiderdam

02 September 2024

Stepping aboard the Zuiderdam (pronounce Zou-der-Dam), the elegant vessel of Holland America Line, I was immediately struck by the perfect blend of classic charm and modern luxury that set the tone for an unforgettable afternoon onboard. This ship is one of 4 Vista Class ships, which are a series of medium sized cruise ships. The name Vista comes from the amount of glass used around the ship whi

Amsterdam Day Trip

12 June 2024

0400 – I arrived in Cork Airport (my favourite airport in the entire world!) I was surprised to see a small queue at security but as usual with Cork, it moved very fast. Colleagues of mine who arrived 5/10 minutes after I did were waiting about 20 minutes to get through as opposed to the 10, I was waiting. 0415 – Met our lovely group in the Aspire Lounge in Cork airport. We had a tasty bit of br

Visit on the Virtuosa

03 June 2024

On Thursday, I was invited down to Cobh to come on board the MSC Virtuosa. I was very interested to see how it would compare to my recent holiday on the MSC World Europa. First, we boarded and were sent to the Karaoke Bar, then we did a tour of the ship, starting with the Yacht Club, which is a private area for Yacht Club Cabins and guests, with their own pool, deck, and restaurants. This is a b

Mammys on MSC Part 2 of 2

29 May 2024

Restaurants: Included in our cruise fare were the buffet restaurants, main dining room and a little pizza and burger restaurant, as well as some burgers and pizza by the pool which was kind of an extension of the buffet restaurant. I personally try to avoid buffet restaurants as I normally travel solo with my son, and I find it’s all a bit too much. Breakfast - included in your cruise fare was

Mammys on MSC Part 1 of 2

29 May 2024

In April I went on a Mammy and kids’ trip on the MSC World Europa because I really wanted to experience modern cruising as I hadn’t been on a cruise ship in over 10 years. Here’s a breakdown of my personal experience. Travelling and Embarkation: We took an Aer Lingus flight from Dublin which left early, with Aer Lingus in Dublin you can check your luggage in the night before and head to your ai

A Voyage Through Luxury: Exploring Le Boreal Cruise Ship

12 May 2024

Last week, I had the privilege of attending a ship visit in Cobh, where I was introduced to the elegant Le Boreal, a gem in the Ponant cruise line fleet. With its sleek design and welcoming ambiance, Le Boreal stands as a testament to luxury travel on the high seas. Launched in 2012, Le Boreal exudes modernity and sophistication. Despite its relatively small size, accommodating 260 guests and 130

A Day on the Regal Princess

08 May 2024

I was very kindly invited to spend a day on the Regal Princess when it came into Cobh on Sunday – and even better I got to bring my son along! As we walked towards the cruise terminal the first thing, I noticed was there was a great atmosphere at the port. There was some music playing and a table of juices and water set up from the team at Princess – this is not always common practice. Additiona

10 Reasons to Book Your Universal Holiday with your Trusted Travel Counsellor

05 April 2024

1. Your Very Own Personal Travel Concierge After the initial consultation which is usually an online video call or in person, if possible, I will liaise with you in whatever way best suits you. I am available via WhatsApp, phone, or video call to help you with your travel needs. 2. Booking with Travel Professional Struggling to differentiate your Express Pass from your Explorer Pass from your Un

Norwegian Star Comes To Cobh

27 September 2023

On Monday, myself and my colleagues were welcomed onboard the Norwegian Star. After boarding and being greeted by the incredibly friendly staff, we were impressed with the bright and fresh aesthetic to the inside of the ship. Having undergone an extensive refurbishment in 2021 it felt like a much newer ship. Catering for just over 2300 passengers, it just goes to show bigger isn’t always best.

48 Hours in Barcelona

27 September 2023

We loved Barcelona. It has a reputation of being one of the most attractive cities in Europe with a cosmopolitan vibe. Being so well connected, it is one of the most popular cities in Europe. We stayed in the Hotel Arts Barcelona, which has a prime beachfront location and is just 20 minute taxi or bus ride to Las Ramblas. We preferred to explore the city on public transport. The buses were quic

48 Hours in Valencia

27 September 2023

Valencia is a beautiful, modern city, lying right in the middle of Spains Mediterranean Coast with direct flights from Cork and Dublin. Valencia is best known for Paella, the futuristic City of Arts and Sciences, urban beaches and vibrant nightlife. I spent two nights in Valencia with my 3 and a half year old son as part of a larger itinerary. (Check out my Trains in Spain Blog) and I’m ready to

Trains in Spain

21 September 2023

How do you decide your next destination? In my line of work I have an endless supply of inspiration. Every new enquiry sets the wheel in motion for thoughts and ideas on my own next trip. My problem is eliminating the tempting choices so that I am left with exactly the right trip. This year I knew I wanted to stay relatively close to home because we had been to Toronto and Mexico last year, and

The Celebrity Apex – A Luxury Resort at Sea

24 May 2023

I travelled to Cobh last week for an afternoon of indulgence on the Celebrity Apex and it exceeded my expectations. Our group was welcomed onboard and ushered to Eden, one of the main restaurants, for coffee and treats. The wine and cuisine at Eden are rooted in nature and draw inspiration from the areas they visit throughout the world. The interior, is green and lush while still being airy with

New York Weekender

08 May 2023

New York City! Wowzers. Having been blown away by the big apple with my sister a few years ago, I hadn’t thought too much about it until recently, but what a time we had. We arrived in late and it was already dark, which suited us, because we wanted to see the bright lights of New York from a yellow taxi. I would highly recommend this. It got our trip off to the perfect start. For our first da

Trek to Machu Picchu – The Salkantay Route

09 April 2023

Now, talk about a throwback! Back in 2016 I took a notion to travel to Peru for about a month. I had never visited South America and I was absolutely bursting to go. At the time none of my friends or family members were able to come with me so I took the plunge and off I went and what an opportunity it turned out to be! I had some amazing experiences and met some wonderful people, but the highli

Paris with a Pre-schooler

29 March 2023

My sister, her husband and their 18 month old son just got back from Paris. (Fair enough he’s not quite a pre-schooler yet!) I haven’t been to Paris in a few years. So, I took the opportunity to sit down with her and extract as much information about their trip as I could! What did you find helpful when travelling with a very small child in Paris? When we arrived in Orly, we started to queue for

Puerto Morelos - Mexico

16 March 2023

November 2022 Mexico is one of the top tourist destinations in the world so we were very excited to get to go there! I was traveling with my son who was two and half at the time. There were so many options in terms of accommodation it can be hard to choose - so we chose two, one that I loved and one that I knew he would love! First we stayed in Fives Ocean Front in the small fishing village of Pu

Toronto with a Toddler

16 March 2023

When I was planning our trip to Mexico, I found a fantastic rate on flights with AirCanada, stopping over in Toronto. As Toronto was always on the list and I had a friend I wanted to visit there it was only natural that we make the most of the stop. The flight was excellent, apart from a two and a half year old little boy that did not want to stay in his seat! On arrival we checked in to ALT Air

Magical Mauritius

16 March 2023

Mark Twain once said “Mauritius was made first, and then heaven; and heaven was copied after Mauritius” When I visited the Island of Mauritius in 2019 I felt that quote hit the nail on the head. It has lush green landscapes, turquoise water, amazing mountains and beautiful beaches. It’s well set up for tourism without feeling crowded or massively commercialised. We stayed in two resorts, first

Contact Me

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