Why book with us?
Our vision is to redefine what personal means in travel. We do this by putting people at the heart of what we do. Our community of trusted travel professionals, who all run their own businesses as independent Travel Counsellors, are passionate about making every element of your travel experience completely personal to you, whilst ensuring they are there for you every step of the way.
We always care
Our Travel Counsellors are dedicated to delivering a personal service, exceed expectations and build strong, trusted relationships that go beyond the booking. We see this put this into action every day, with inspiring stories of how Travel Counsellors have consistently gone the extra mile for their customers, showcased through our 5-star Trustpilot score and the lovely feedback we receive from our community.
We're always there
With over 2,000 individual Travel Counsellors in six countries, you have access to a global, connected community of experienced travel experts including 24/7 Duty Office support, and your own personal travel advisor will always be at hand should you need them, whether that be by phone, text, email or via our very own myTC app. What’s more, we have our own in-house review system with thousands of personal insights and feedback directly from our Travel Counsellors and their customers, so you know it’s advice you can trust.
Tailored to you
Your Travel Counsellor will tailor your travel to you, providing first-hand expertise and information to inspire your next adventure. As an independent travel company powered by our own bespoke booking platform, you will benefit from personalised itineraries borne from our close working relationships with a wide range of travel partners across the globe. This means you get the holiday that’s right for you, the best value and the ‘little extras’ that make all the difference.
We've got the stars
We love to hear and share what our customers have to say about the service they have received from the Travel Counsellor community