Book with confidence

Flexibility 

• Flexible options - When booking with your own personal Travel Counsellor you will be guided through the most flexible options offered by our travel partners, helping you to minimise any issues should any future changes or cancellations be required.

• TC Flexible Promise – Furthermore, we are proud to be able to offer our own unique flexible guarantee which means when booking a selected TC package, you can benefit from free amendments up to eight weeks before departure

Protection  

• TC Cover - When you book your travel package through your personal Travel Counsellor, your money is protected by the Commission for Aviation Regulation in Ireland. 

• Travel Insurance – It’s also important that you are insured for your trip and your Travel Counsellor is on hand to offer advice. For example, checking your current or proposed policy carefully as some providers have updated their policies to exclude disruption caused by the COVID-19 pandemic, while others will cover you if you contract COVID-19 while abroad.

Support

• Keeping in touch - With over 1,900 individual Travel Counsellors in seven countries including 24/7 Duty Office support, you have access to a global community of experienced travel experts, and your own personal travel advisor will always be at hand should you need them, whether that be by phone, text, email or via our very own myTC app.

• Staying Informed - We stay abreast of the latest DFA travel advice and we’re here to keep you updated.

Inspiration

• Tailored to you - Your personal Travel Counsellor is on hand with the expertise and information to inspire your next adventure and can create tailor-made, bespoke itineraries that will make your trip truly personal to you.

• Added value – We’re a business built on relationships and work very closely with a wide range of travel partners, so that you have access to an abundance of amazing offers and ‘little extras’ to destinations across the globe.

Care

• Relationships matter - Throughout this period the positive feedback from our customers, who have been able to regularly speak directly to their personal Travel Counsellor, really does highlight that now more than ever, trusted relationships matter. 

• Always here - If your plans need to change for any reason, you can always rely on the personal touch – whether that’s to amend a booking or ensure you return home quickly and safely should you need to.