As usual Simone Ryan has been exceptional and handled everything with such ease and professionalism. She is a without doubt one of the nicest, competent, organised and helpful people I have come across in the service industry and it is always a pleasure having Simone looking after all my travel needs.

Her care from start to finish is genuinely reassuring. We were able to rely on her before, during, and after our trip. She is always attentive, truly understands what we’re looking for, and gives excellent advice on experiences to help make the most of the trip. She gave us very valuable tips and focused on our satisfaction, rather than simply pushing a standard package. That’s rare. We’re already planning our next holiday with Simone. 100% recommended. Thanks so much, Simone.

I'm so grateful for Simone's help! I wanted to book an Intrepid tour, but I had no idea that the Inca Trail had limited spacing of 500 people per day. Simone knew right away that we would have to check if there was a space available before booking, especially because the dates I wanted were during the busy season. I got confirmation for the Inca Trail, and I'm happy with the dates. Can't wait for my trip!

My experience with Simone as my travel counsellor was absolutely wonderful from beginning to end. From our very first conversation, it was clear that she is not only an expert in her field, but also someone who genuinely cares about creating the best possible experience for her clients. Every recommendation Simone made was spot on. The destinations, accommodations, activities, and even the smallest details she suggested exceeded my expectations. It felt like every part of the trip had been carefully curated with a deep understanding of my preferences and travel style. Thanks to her expertise, the entire journey flowed perfectly and was completely stress-free. What truly sets Simone apart, however, is her attentiveness and dedication. She was always available to answer questions, offer suggestions, and provide reassurance whenever needed. Her communication was clear, thoughtful, and incredibly supportive throughout the entire planning process and during the trip itself. Knowing that I could rely on her at any moment gave me total peace of mind and allowed me to fully enjoy the experience. Simone combines extensive knowledge of the travel industry with a warm, personal approach that makes all the difference. She goes beyond simply booking a trip — she creates memorable experiences tailored specifically to each client. It is rare to find someone who balances professionalism, expertise, and genuine care so effortlessly. I can confidently say that this was one of the best travel experiences I have ever had, and Simone played a huge role in making it so special. I highly recommend her to anyone looking for a travel counsellor who is reliable, experienced, attentive, and truly passionate about what she does. I would not hesitate to work with her again and recommend her without reservation.

Simone is an extremely dedicated and attentive agent. She assisted me throughout the whole planning process, during the trip itself, and even after. She made me feel heard and safe all the way. It was the first time I contacted an agent different from the one I’ve had for years back in Brazil, and I’m completely delighted. Will definitely plan and buy next trips with her.

Simone was a tremendous help in planning a wonderful trip to Thailand, ensuring we saw some of the musts, while also allowing time for us to do our own thing. The organizing of flights, transfers, suitable accommodation and the personalized itinerary made us feel relaxed & reassured that our needs were being met. She was very supportive throughout and remained in regular contact. In short, a wonderful agent!!!

We honestly can’t thank Simone enough for organising the most magical holiday we’ve ever had. From Florida to Universal Studios, NASA, outlet shopping (with the best deals!), and then an unforgettable week cruising with MSC America, every single detail was perfectly planned. Simone went above and beyond, recommending the premium drinks package and specialty restaurants on the cruise, which truly made a huge difference to our experience. She also explained everything clearly in advance, including online check-in, making embarkation smooth and stress-free. We loved every single minute of our holiday. Everything flowed effortlessly, and it was so reassuring knowing Simone had thought of absolutely everything. We cannot recommend her enough, she is professional, attentive, knowledgeable, and genuinely caring. Thanks to Simone, our holidays were truly magical ✨ Forever grateful ❤️

Simone is absolutely brilliant! So kind and always willing to help. My family and I can always rely on her to sort out our holidays, and everything turns out just perfect every time!

Excellent service!

I had an excellent service.

I just want to thank you for everything. Excellent work. She was very efficient, and the trip was perfect. I also want to thank you for your patience in answering all my questions. I will definitely recommend her to my friends. On my next trip, I'll be contacting you again.

I booked a trip to Egypt with my sister and couldn’t be happier with the service! Simone was incredibly attentive and friendly — she replied quickly and patiently answered all my questions. 😊 She even helped me right away when I had an issue with my flight. The itinerary was perfect, and the trip itself was amazing! I’d highly recommend booking with her!

Simone is a really good professional and so helpful person. She help a lot to make sure our trip will be as our dream and not out of our budget. She is a lovely person.

Simone Ryan has been looking after all my business, personal and families travel arrangements for a number of years now and I find her an exceptional, professional, accommodating individual. Nothing is to much trouble for Simone either big or small and I will continue getting Simone to look after all my travel plans going forward and I have even recommended Simone to business contacts and contacts.

Simone is extremely helpful and attentive to the needs and interests of the customers.

I booked my family trip to Turkey with Simone. Excellent service, very attentive. I’m truly grateful

I needed an airport transfer. And within a few minutes everything was done. I got my transfer voucher, with my personal information. That was great. Simone was very friendly and very helpful. Thanks again.

Simone is an exception operator, she is very proficient, organised, detailed and extremely reliable. in addition she is so friendly, polite and accommodating she is a pleasure to deal with. I will most definitely be booking all my trips with Simone going forward.

Simone helped me with all the details, excellent service. I'm quite satisfied.

Always doing a great job! Thank you!!

Simone is an excellent travel counsellor. She is diligent, thoughtful and provides an excellent service. Every trip has been first class.

Simone was excellent. She was really accommodating, understood what we were looking for, and she's put together a great honeymoon package for us!

Great support we had from Simone!

Thank you again for all your time and being so responsive!! Will definitely recommend you to friends and family. We loved the cruise with MSC, the staff were so lovely and there was good entertainment. Everything was so easy, and we received such a good service.

Simone is the best travel agent. My family and I are very happy and have been customers of Simone for about a year. This year we will take 2 trips with Travel Counsellors only because Simone Ryan has helped us a lot with everything. We are planning to do more trips with the help of Simone's excellent work.

Simone was very helpful, answered all my queries and was very quick to respond my emails. She was also very friendly.

It was amazing trip with a lot of adventure and fun! We really enjoyed it and I will recommend Simone Ryan to family and friends. Thank you so much Simone, you're a Star!!

So helpful and provided great guidance. Thank you!

Simone was very nice to talk to and was very helpful with all of my questions and requests.

Simone was very helpful in arranging my trip to suit my requirements and rearranging when the dates/times did not suit. She ensured that I fully understood the travel itinerary.

Simone provided us with an excellent service. She got a great deal, a great hotel and went the extra mile to make our trip enjoyable, stress free and special. We could not recommend her more.