From Tanzania and Turkey to Finland and Fiji, I’ve been a passionate traveler my whole life. I have more than 25 years’ experience working in the travel industry, across both the leisure and business sectors. I understand intimately the different requirements for every kind of travel.
Originally from Australia, I completed my Bachelor of Management degree majoring in Tourism at Federation University. Since 2000, I have lived in Dublin with my Irish husband and two children, Jack and Charlotte. My family also love to travel and Jack & Charlotte have travelled several times long haul with us to Australia, Dubai, Bali, Mauritius, Malaysia and Singapore. With my first-hand experience travelling with small children, I know how to organise the ideal family-friendly holiday. I’m also happy to pass on the tips I’ve picked up over the years.
Travel Counsellors is a completely independent travel company who deals with over 400 suppliers world-wide. This means I can offer a huge selection of choice. However weird or wonderful, strange or unusual your request - I’m sure I can help! Also, unlike other travel agents, I can be contacted on weekends and during the evenings because I know for many busy people, this is the most convenient time to plan your trip.
In 2013, I was pleased to achieve "Travel Counsellor Gold Status” which is awarded in recognition of excellence in customer care, an award I have retained every year since.
An Aussie at heart, I love the outdoors, especially sailing, scuba diving and skiing. Over the years I have backpacked through some wild places, as well as enjoyed high-end holidays staying at five star resorts. I believe in creating the perfect holiday for each and every client.
Here are some of the countries I have visited:
Africa -Egypt, Morocco, Kenya, Tanzania, Malawi, Zambia, Zimbabwe, Botswana, South Africa, Mauritius and Seychelles
Middle East - Israel, Jordan and United Arab Emirates
Europe - Ireland, Scotland, Northern Ireland, England, France, Finland, Estonia, Netherlands, Denmark, Germany, Czech Republic, Hungary, Andorra, Austria, Switzerland, Italy, Greece, Spain, Portugal, Monaco, Belgium and Turkey
North America - Canada, USA, Mexico, St Lucia, Bahamas and Barbados
Asia/Pacific - Australia, Fiji, Thailand, Malaysia, Singapore, India and Indonesia
Whatever your travel needs, whether it’s a city break, business travel, your perfect honeymoon, a tailor-made specialty holiday, or just a flight - I would be delighted to hear from you.
I look forward to speaking with you about your next trip.
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:-
I absolutely love travel! Take a look through my posts - you might find holiday inspiration where you least expect it...
26 June 2019
I have been fortunate with my work to have experienced many cruise ships over the years, but it has also taken me many years to convince my sceptical husband that a cruise would make a great holiday for our family. In July 2017 we finally took our first 10-night cruise around the Greek Islands on Celebrity Reflection. They loved it so much that we have taken a cruise every year since as per below: July 2017 – Celebrity Reflection – Concierge Class Balcony cabin – 10 Nights Greek Islands (Italy, Malta and Greece) July 2018 – Royal Caribbean Symphony of the Seas –...
18 February 2018
This was my first time to South America and like many Machu Picchu had always been on my bucket list. Machu Picchu did not fail to impress me and Peru itself opened my eyes that the country has more than just one attraction! Peru is such an amazing country to visit full of diversity, culture and interesting history. Exodus Travel was our host on this incredible 12-night Travel Counsellors exclusive tour of Peru. Exodus as a tour company I would highly recommend, extremely professional, well organised and our tour guide Bruce was so knowledgeable and took such great care of us...
02 December 2016
Seychelles has always been on the top of my wish list of places to visit and it did not disappoint. If you are looking for natural beauty, incredible beaches and basically paradise then you must visit the Seychelles too. Swimming in the clear blue waters and looking back at the beautiful sandy beach with dense tropical foliage it is hard to make out the fabulous five-star resort hidden behind this beautifully preserved coastline. Then to my delight a Hawksbill turtle makes its way up on the beach I have just walked on to lay its eggs. There are not many...
29 August 2014
What’s the first thing you’d do? It’s a classic question on a well-known ad in Ireland by the National lottery and after only five days there, I too would pick the Bahamas to spoil my friends and family if I won the lotto! Luckily I didn’t need to win as I was totally spoilt to this trip of a lifetime. Our direct flight to Nassau from Heathrow was with BA and they depart 5 days a week. The inflight entertainment just happened to be showing the film ‘The Other Woman’, which has scenes shot from both properties that we were...
02 November 2012
Cancun and the surrounding areas of Playa Del Carmen, Puerto Morelos and Tulum have always been a popular request, especially with honeymooners. After being fortunate to get an opportunity to explore the area, its attractions and a variety of its hotels I can now see why. When exploring Cancun and the very popular hotel zone, it is easy to see why this area has become so built up and many large hotels are located here. The beach is stunning with turquoise colours of the sea against the white sand. The great shopping and nightlife also attract many people each year....
23 September 2012
Being originally from Australia and growing up around the Great Ocean Road and its wonderful beaches, I was pleasantly surprised to find a little bit of home so nearby and now understand why the Algarve is one of the most popular destinations for a Europe summer holiday. I based myself for a week in Praia da Oura and explored the Algarve region by car. Praia da Oura is a great base lovely beach and close to the strip if you are looking for a big night out. It is also a short taxi ride to the old town of Albufeira...
14 December 2010
Over the years I was always aware of the good value skiing, duty free shopping and appeal Andorra had for the 18-30’s ski crowd and when given the opportunity to check out two of the ski resorts myself I was surprised to find it also has great options for families and something for those who love their five star luxuries. The first part of my ski adventure started in Arinsal staying at the four star Hotel Princesa Parc hotel. After a long day of travelling it was a real treat to visit the nearby Caldea Spa Center. The Caldea Spa Center...
29 May 2008
In May I was fortunate to experience a Mediterranean cruise as part of a Royal Caribbean educational. Before then I had never been or thought about cruising and my only point of reference would have been what I had seen in the 80’s on the ‘Love Boat’ and my feelings that it is something to do once you retire. I had an expectation of it being very expensive, lots of buffet style food, cabaret singers and meeting the same people over and over again. My expectations were completely unfounded and it has opened my eyes to a whole new way...
05 January 2008
I love to travel and explore new places; therefore I tend to usually go somewhere new each time I take a trip. However since 2005 I have been to the Whitsunday Islands in Queensland, Australia on three occasions which aptly illustrates how much I enjoy this part of Australia and have found my little tropical paradise on earth. In March 2005 after marrying my Irish husband in Ballarat, Victoria, Australia we flew direct from Melbourne to Hamilton Island with a few of our Irish friends. We rented a luxury four bedroom villa overlooking the island which came with a...
Sent in by Niamh Griffin
Dublin, 15 October 2019
This is our second time using Jennifer for a big trip and both times have been so easy and stress free. She is efficient and extremely helpful. She always seems to know exactly what we need before we do too! We have recommended her to many people and will continue to do so.
Sent in by Bronagh & Stephen Conmy
Dublin, 11 April 2017
Jennifer O'Brien has been our travel consultant on a number of occasions. I wish every business owner I dealt with was this good. Timely, accurate, friendly and really connected to what we want - we couldn't recommend Jennifer highly enough.
Sent in by Julie Fenton
Dublin, 10 April 2017
Jennifer again provided a fabulous service for our family holiday in Australia. Her practical advice is always spot on and her suggestions of what to do and how to go about different element of the booking made for a seamless trip. Thanks again.
Sent in by Dermot McEvoy
Dublin, 07 April 2017
We have been using Jennifer for family holidays (and more recently to book business trips). Jennifer provides a first class service, is always attentive to our needs and what we really want from our trip, rather than what others think we might like. Jennifer's follow up is terrific; on our last trip a flight was cancelled and before travelling to the airport Jennifer was on the phone making alternative arrangements, and minding us. I am a happy customer and am delighted to recommend Jennifer's services to others.
Sent in by Siobhan Sheils
Dublin, 10 May 2016
I found the service excellent, I was apprehensive at first as assumed it was more a service for high end budgets but Jennifer was brilliant and kept within our agreed budget. I have already passed her details on to colleague.
Sent in by Catherine Flynn
Belfast, 06 May 2016
Jennifer organised a last minute family holiday for us to Orlando to include Universal Studios and Clearwater. This was my first experience of booking a holiday over the phone. I felt that I was listened to and I found Jennifer to be an understanding, caring, organised and professional person to work with. She gave great advice and tips and was always available and pleasant and calm. I have already spread the word and friends are very interested in this personal and bespoke service which takes the hassle out of trying to organise holidays.
Sent in by Karinda Tolland
Dublin, 21 April 2016
Excellent customer service and attention to detail. Jennifer knows her business extremely well and is able to offer suggestions and solutions.
Sent in by Lavina Conway
Wicklow, 21 April 2016
We've been working with Jennifer for a couple of years now and we've always found her to be professional, flexible, mindful of our business needs and willing to make changes and amendments as needed.
Sent in by John Petch
Paris, 11 November 2015
Booking my trip to Australia with Jennifer was a joy - she made the long trip so easy and simple - seats were as I wanted and with her advice I left a bit longer to make connections so was comfortable in getting through Heathrow. Good value for money and service with a smile. Thanks Jen and I hope to be off again soon somewhere with your assistance.
Sent in by Denise Peppard
Dublin, 07 November 2015
I have been so impressed by Jennifer. I gave her an outline of a holiday we wanted and she planned everything we asked for and more. When we wanted to make changes that was easy. I thought this level of service and quality would be expensive but it's not. I don't think I'll ever organise my own holiday again!
Sent in by Celia Bruen
Dublin, 07 October 2014
Doing business with Jennifer was a most rewarding task, for she brought charm, understanding and a wealth of experience, which we shall never forget. Her personal touch, in bringing tickets, etc., to us at home was most appreciated, and I shall sing her praises, and more importantly, use her services again.
Sent in by Kenneth Edwards
Dublin, 22 April 2014
My wife and I went on a river cruise in 2013 and it was just splendid. All the arrangements were made for us by Jennifer and all went according to plan. We had no worries at all. Over Christmas unfortunately my wife passed away and this year I have turned once again to Jennifer for help. She did not let me down and she has organised another wonderful river cruise for me. It is just great to be able to turn to someone like Jennifer and know you are in safe hands.
Sent in by Patrick Kean
Kells, Ireland, 18 April 2014
I can thoroughly recommend Travel Counsellors and Jennifer O'Brien, both the company and Jennifer herself are the the standard others in the travel business should follow, with their professionalism, attention to detail and overall friendliness and approachability. This is the second time my wife and I have used their services and I can honestly say that the service and attention to detail is second to none and would have no hesitation in recommending them to other friends (which I already have done) as being a company to put your trust in. Yours with appreciation Patrick Kean.
Sent in by Patricia Loughman
Dublin, 14 April 2014
I was very pleased with Jennifer's services. Everything was arranged in a timely manner and even a couple of changes we submitted after our initial query were easily dealt with. I would certainly recommend Jennifer to anyone looking for a help arranging a trip or holiday.
Sent in by Edward O'Doherty
Dublin, 05 June 2013
Excellence service. We gave Jennifer a brief of what we wanted for a quiet week away and she came back to us with some good options. The one she ended up booking for us was exactly what we wanted and we had a great hassle free week away. A good example of delivering what the customer asked for. I would not hestitate to use her service again or to recommend it to others.
Sent in by Kate Kelly
Dublin, 05 June 2013
I find Travel Counsellors amazing. Any time I contact Jennifer, she deals with my query immediately. She researches every option possible to me. She is friendly, obliging and very easy to do business with. I would highly recommend dealing with Jennifer.
Sent in by Padraig McGuigan
Monaghan, 04 June 2013
I have dealt with Jennifer on a number of occasions and I will not use anyone else. Great service and always great help and advice.
Sent in by Julianne Dunne
Dublin, 14 September 2012
Jennifer helped myself and my husband plan our honeymoon to Bali and Singapore. The whole thing went so smoothly and the hotels she helped us choose were amazing. Some even threw in some extras when they knew we were on honeymoon. We had to contact Jennifer while away and she was a huge help, despite the time difference. If you're planning a major trip, there's no better or easier way to do it.
Sent in by Sorcha Nic Mhurchu
Dublin, Ireland, 02 July 2012
I thought the trip Jennifer organised for me was superb. She had catered so well for what I would like, I will definitely be recommending her to my friends.
Sent in by Leona Cantwell
Dublin, 27 June 2012
We found Jenny very helpful and friendly. No idea or thought was unreachable with her. She looked after all the details which meant that we did not have to worry about flight transfers, accommadation etc. It was a pleasure to deal with her and I have recommended her to many of my friends. If I was travelling again I would definitely go through Jenny. Totally hassle free!! Thanks Jenny!
Sent in by Conor Cahalane
Maynooth, 27 June 2012
Jennifer was referred to me by a friend and she helped me plan my holiday from beginning to end. I don't think there's anyway she could have helped more and I will definitely be recommending her to my friends! Thanks Jennifer.
Sent in by Clare Kean
Monaghan, 25 May 2011
Having recently booked and travelled on our honeymoon to Florida and the Carbibean I can't recommend Jennifer enough. We stayed in the W and the Waldorf hotels in Florida and got great rates for both hotels which were top class. Our cruise was amazing and Jennifer had all of our transfers organised. I'll definitely be using this service again.
Sent in by John Larkin
Laois, 25 May 2011
I used Jnnifer from Travel Counsellors to book my honeymoon in December 2010 for January 2011. It was very late notice and Jennifer worked hard to ensure we got the best honeymoon possible. When I rang other travel companies, they just asked where we wanted to go and did not really care after that. I have recommended Jennifer to everyone I hear planning a holiday or honeymoon since.
Sent in by Rory O'Donnell
Dublin , 24 September 2009
My wife and I planned a holiday in a lifetime tour of Australia and were lucky enough to find Jennifer whose prompt and enthusiastic response to an initial general enquiry we sent to a number of Travel Agents showed us that she was the person we needed. Our trip was a five week tour. We broke the flight in Hong Kong for 3 nights on the way and then visited Brisbane, Hayman Island, Reef World on the Barrier Reef, Sydney, the Blue Mountains, Canberra (where my wife Fedelma was born), and Melbourne. We then drove up the Great Ocean Road, stopping in Apollo Bay, Port Fairy and Robe, & toured the Barossa Valley. We then went to Adelaide, Ayer’s Rock and El Questro Homestead in the Kimberleys - west of Darwin, then Darwin and home. In all we were on 16 flights and two helicopter trips. Jennifer organised these, the transfers, hotels, car hire arrangements, various excursions, some restaurant reservations - virtually everything. It was all done efficiently and with good humour and with great attention to detail. Nothing was too much trouble. Every single choice Jennifer helped us to make was spot on and we had no single hitch in any aspect of the trip. The holiday was fantastic and every aspect of the organisation by Jennifer was perfect. Not only did she help us to plan the whole trip and arrange it all but she also gave us good tips and advice which ensured that everything went very smoothly for us. We have recommended her to friends and would certainly get her to help us plan our next holiday.
Sent in by Mary Whelan
Co. Meath , 25 August 2009
We used Jennifer’s service to book a once in a life time holiday, our Honeymoon. I found Jennifer very professional and patient! The resorts we stayed in were out of this world! We had a great time and I can’t thank Jennifer enough for all her help. All we had to do was pack! Thanks again!
With independent access to hundreds of travel suppliers around the world, I can pick out exceptional offers with amazing added value. Take a look through my latest selections – but even if nothing catches your eye, let me know what you’re looking for and I’ll do my best to find it for you!
Contact me on 01 8512255