Sent by Jennifer Sampson
San Diego California 27/08/2024
Jennifer OBrien was excellent and I would recommend her to anyone. Her attention to detail and professionalism was over the top and prefect for us. Thank you again!
Based In Dublin
Jennifer O'Brien
Looking for help with your business travel? Find out how I can help here
It's Nice To Meet You
From Tanzania and Turkey to Finland and Fiji, I’ve been a passionate traveller my whole life. I have more than 28 years’ experience working in the travel industry, across both the leisure and business sectors. With 16 years running my own independent travel business with Travel Counsellors.
Originally from Australia, I have lived in Dublin with my Irish husband and two children, Jack, and Charlotte since 2000. My family love to travel and Jack and Charlotte have travelled many times long haul with us to Australia, Dubai, Bali, Mauritius, Malaysia, Singapore and many more. With my first-hand experience travelling with small children, and now teenagers I know how to organise the perfect family-friendly holiday.
Travel Counsellors is a completely independent travel company who deals hundreds of suppliers world-wide. This means I can offer a huge selection of choice. However weird or wonderful, strange, or unusual your request - I’m sure I can help! Also, unlike other travel agents, I can be contacted on weekends and during the evenings because I know for many busy people, this is the most convenient time to plan your trip.
Over the past 16 years, my business has flourished, thanks to the ongoing support of my clients and repeat customers. In order to maintain the exceptional level of service they have come to expect, I am delighted to announce that I have welcomed Sue Cahill to the team, allowing me to continue delivering the best service and experiences to my valued customers.
Sue is a highly qualified and experienced individual who shares the same passion for travel as I do. Sue is a seasoned traveller with 26 years of experience in the industry. Based in Wexford and has worked as both an Independent Travel Agent for 9 years and a Travel Counsellor for 16 years, specialising in worldwide and long-haul destinations.
Between Sue and I here is a taste of some of the countries we have visited:
Africa -Egypt, Morocco, Kenya, Tanzania, Malawi, Zambia, Zimbabwe, Botswana, South Africa, Mauritius and Seychelles
Middle East - Israel, Jordan, and United Arab Emirates
Europe - France, Finland, Estonia, Netherlands, Denmark, Germany, Czech Republic, Hungary, Andorra, Austria, Switzerland, Italy, Greece, Spain, Portugal, Monaco, Belgium, and Turkey
North & South America - Canada, USA, Peru, Mexico, St Lucia, BVI’s, St Maarten, Bahamas and Barbados
Asia/Pacific - Australia, Fiji, Thailand, Malaysia, Vietnam, Singapore, India, and Indonesia
Whatever your travel needs, whether it’s a city break, business travel, your perfect honeymoon, a tailor-made specialty holiday, or just a flight - we would be delighted to hear from you.
We look forward to speaking with you about your next trip.
My customer stories
Sent by Denise Stanley
Dublin 22/08/2024
Thank you Jennifer and Sue, you’d great patience with us as we kept changing our mind in the first place but the final holiday was perfect and all the plans went seamlessly. ??
Sent by Niamh Griffin
Dublin 15/10/2019
This is our second time using Jennifer for a big trip and both times have been so easy and stress free. She is efficient and extremely helpful. She always seems to know exactly what we need before we do too! We have recommended her to many people and will continue to do so.
Sent by Bronagh & Stephen Conmy
Dublin 11/04/2017
Jennifer O'Brien has been our travel consultant on a number of occasions. I wish every business owner I dealt with was this good. Timely, accurate, friendly and really connected to what we want - we couldn't recommend Jennifer highly enough.
Sent by Julie Fenton
Dublin 10/04/2017
Jennifer again provided a fabulous service for our family holiday in Australia. Her practical advice is always spot on and her suggestions of what to do and how to go about different element of the booking made for a seamless trip. Thanks again.
Sent by Dermot McEvoy
Dublin 07/04/2017
We have been using Jennifer for family holidays (and more recently to book business trips). Jennifer provides a first class service, is always attentive to our needs and what we really want from our trip, rather than what others think we might like. Jennifer's follow up is terrific; on our last trip a flight was cancelled and before travelling to the airport Jennifer was on the phone making alternative arrangements, and minding us. I am a happy customer and am delighted to recommend Jennifer's services to others.
Sent by Siobhan Sheils
Dublin 10/05/2016
I found the service excellent, I was apprehensive at first as assumed it was more a service for high end budgets but Jennifer was brilliant and kept within our agreed budget. I have already passed her details on to colleague.
Sent by Catherine Flynn
Belfast 06/05/2016
Jennifer organised a last minute family holiday for us to Orlando to include Universal Studios and Clearwater. This was my first experience of booking a holiday over the phone. I felt that I was listened to and I found Jennifer to be an understanding, caring, organised and professional person to work with. She gave great advice and tips and was always available and pleasant and calm. I have already spread the word and friends are very interested in this personal and bespoke service which takes the hassle out of trying to organise holidays.
Sent by Karinda Tolland
Dublin 21/04/2016
Excellent customer service and attention to detail. Jennifer knows her business extremely well and is able to offer suggestions and solutions.
Sent by Lavina Conway
Wicklow 21/04/2016
We've been working with Jennifer for a couple of years now and we've always found her to be professional, flexible, mindful of our business needs and willing to make changes and amendments as needed.
Sent by John Petch
Paris 11/11/2015
Booking my trip to Australia with Jennifer was a joy - she made the long trip so easy and simple - seats were as I wanted and with her advice I left a bit longer to make connections so was comfortable in getting through Heathrow. Good value for money and service with a smile.
Thanks Jen and I hope to be off again soon somewhere with your assistance.
Sent by Denise Peppard
Dublin 07/11/2015
I have been so impressed by Jennifer. I gave her an outline of a holiday we wanted and she planned everything we asked for and more. When we wanted to make changes that was easy. I thought this level of service and quality would be expensive but it's not. I don't think I'll ever organise my own holiday again!
Sent by Celia Bruen
Dublin 07/10/2014
Doing business with Jennifer was a most rewarding task, for she brought charm, understanding and a wealth of experience, which we shall never forget. Her personal touch, in bringing tickets, etc., to us at home was most appreciated, and I shall sing her praises, and more importantly, use her services again.
Sent by Kenneth Edwards
Dublin 22/04/2014
My wife and I went on a river cruise in 2013 and it was just splendid. All the arrangements were made for us by Jennifer and all went according to plan. We had no worries at all.
Over Christmas unfortunately my wife passed away and this year I have turned once again to Jennifer for help. She did not let me down and she has organised another wonderful river cruise for me. It is just great to be able to turn to someone like Jennifer and know you are in safe hands.
Sent by Patrick Kean
Kells, Ireland 18/04/2014
I can thoroughly recommend Travel Counsellors and Jennifer O'Brien, both the company and Jennifer herself are the the standard others in the travel business should follow, with their professionalism, attention to detail and overall friendliness and approachability. This is the second time my wife and I have used their services and I can honestly say that the service and attention to detail is second to none and would have no hesitation in recommending them to other friends (which I already have done) as being a company to put your trust in. Yours with appreciation Patrick Kean.
Sent by Patricia Loughman
Dublin 14/04/2014
I was very pleased with Jennifer's services. Everything was arranged in a timely manner and even a couple of changes we submitted after our initial query were easily dealt with. I would certainly recommend Jennifer to anyone looking for a help arranging a trip or holiday.
Sent by Edward O'Doherty
Dublin 05/06/2013
Excellence service.
We gave Jennifer a brief of what we wanted for a quiet week away and she came back to us with some good options. The one she ended up booking for us was exactly what we wanted and we had a great hassle free week away. A good example of delivering what the customer asked for. I would not hestitate to use her service again or to recommend it to others.
Sent by Kate Kelly
Dublin 05/06/2013
I find Travel Counsellors amazing. Any time I contact Jennifer, she deals with my query immediately. She researches every option possible to me. She is friendly, obliging and very easy to do business with. I would highly recommend dealing with Jennifer.
Sent by Padraig McGuigan
Monaghan 04/06/2013
I have dealt with Jennifer on a number of occasions and I will not use anyone else. Great service and always great help and advice.
Sent by Julianne Dunne
Dublin 14/09/2012
Jennifer helped myself and my husband plan our honeymoon to Bali and Singapore. The whole thing went so smoothly and the hotels she helped us choose were amazing. Some even threw in some extras when they knew we were on honeymoon.
We had to contact Jennifer while away and she was a huge help, despite the time difference. If you're planning a major trip, there's no better or easier way to do it.
Sent by Sorcha Nic Mhurchu
Dublin, Ireland 02/07/2012
I thought the trip Jennifer organised for me was superb. She had catered so well for what I would like, I will definitely be recommending her to my friends.
Sent by Leona Cantwell
Dublin 27/06/2012
We found Jenny very helpful and friendly. No idea or thought was unreachable with her. She looked after all the details which meant that we did not have to worry about flight transfers, accommadation etc. It was a pleasure to deal with her and I have recommended her to many of my friends. If I was travelling again I would definitely go through Jenny. Totally hassle free!!
Thanks Jenny!
Sent by Conor Cahalane
Maynooth 27/06/2012
Jennifer was referred to me by a friend and she helped me plan my holiday from beginning to end. I don't think there's anyway she could have helped more and I will definitely be recommending her to my friends! Thanks Jennifer.
Sent by Clare Kean
Monaghan 25/05/2011
Having recently booked and travelled on our honeymoon to Florida and the Carbibean I can't recommend Jennifer enough. We stayed in the W and the Waldorf hotels in Florida and got great rates for both hotels which were top class. Our cruise was amazing and Jennifer had all of our transfers organised. I'll definitely be using this service again.
Sent by John Larkin
Laois 25/05/2011
I used Jnnifer from Travel Counsellors to book my honeymoon in December 2010 for January 2011. It was very late notice and Jennifer worked hard to ensure we got the best honeymoon possible. When I rang other travel companies, they just asked where we wanted to go and did not really care after that. I have recommended Jennifer to everyone I hear planning a holiday or honeymoon since.
Sent by Rory O'Donnell
Dublin 24/09/2009
My wife and I planned a holiday in a lifetime tour of Australia and were lucky enough to find Jennifer whose prompt and enthusiastic response to an initial general enquiry we sent to a number of Travel Agents showed us that she was the person we needed. Our trip was a five week tour. We broke the flight in Hong Kong for 3 nights on the way and then visited Brisbane, Hayman Island, Reef World on the Barrier Reef, Sydney, the Blue Mountains, Canberra (where my wife Fedelma was born), and Melbourne. We then drove up the Great Ocean Road, stopping in Apollo Bay, Port Fairy and Robe, & toured the Barossa Valley. We then went to Adelaide, Ayer’s Rock and El Questro Homestead in the Kimberleys - west of Darwin, then Darwin and home. In all we were on 16 flights and two helicopter trips. Jennifer organised these, the transfers, hotels, car hire arrangements, various excursions, some restaurant reservations - virtually everything. It was all done efficiently and with good humour and with great attention to detail. Nothing was too much trouble. Every single choice Jennifer helped us to make was spot on and we had no single hitch in any aspect of the trip. The holiday was fantastic and every aspect of the organisation by Jennifer was perfect. Not only did she help us to plan the whole trip and arrange it all but she also gave us good tips and advice which ensured that everything went very smoothly for us. We have recommended her to friends and would certainly get her to help us plan our next holiday.
Sent by Mary Whelan
Co. Meath 25/08/2009
We used Jennifer’s service to book a once in a life time holiday, our Honeymoon. I found Jennifer very professional and patient! The resorts we stayed in were out of this world! We had a great time and I can’t thank Jennifer enough for all her help. All we had to do was pack! Thanks again!
Based in
My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
Exploring the Poles in Style Aboard Le Commandant Charcot
23 May 2025
In April 2023, I was invited as a guest aboard Ponant’s Le Commandant Charcot for a two-night seminar at sea. Our short journey from Southampton to Brest, France didn’t take us to the polar regions, but it completely reshaped how I see the world and how I want to explore it. Growing up in a small Australian country town, Antarctica always felt like an unreachable dream, thrilling but unforgiving.
Cruise Sceptics Become Cruise Addict Family
26 June 2019
I have been fortunate with my work to have experienced many cruise ships over the years, but it has also taken me many years to convince my sceptical husband that a cruise would make a great holiday for our family. In July 2017 we finally took our first 10-night cruise around the Greek Islands on Celebrity Reflection. They loved it so much that we have taken a cruise every year since as per below
Peru more than just Machu Picchu!
18 February 2018
This was my first time to South America and like many Machu Picchu had always been on my bucket list. Machu Picchu did not fail to impress me and Peru itself opened my eyes that the country has more than just one attraction! Peru is such an amazing country to visit full of diversity, culture and interesting history. Exodus Travel was our host on this incredible 12-night Travel Counsellors exclu
Sunny Seychelles
19 February 2017
Seychelles has always been on the top of my wish list of places to visit and it did not disappoint. If you are looking for natural beauty, incredible beaches and basically paradise then you must visit the Seychelles too. Swimming in the clear blue waters and looking back at the beautiful sandy beach with dense tropical foliage it is hard to make out the fabulous five-star resort hidden behind this
The Bahamas.........Paradise Found!
11 September 2014
What’s the first thing you’d do? It’s a classic question on a well-known ad in Ireland by the National lottery and after only five days there, I too would pick the Bahamas to spoil my friends and family if I won the lotto! Luckily I didn’t need to win as I was totally spoilt to this trip of a lifetime. Our direct flight to Nassau from Heathrow was with BA and they depart 5 days a week. The inf
Viva Mexico!
17 November 2012
Cancun and the surrounding areas of Playa Del Carmen, Puerto Morelos and Tulum have always been a popular request, especially with honeymooners. After being fortunate to get an opportunity to explore the area, its attractions and a variety of its hotels I can now see why. When exploring Cancun and the very popular hotel zone, it is easy to see why this area has become so built up and many large ho
Algarve Explored
23 October 2012
Being originally from Australia and growing up around the Great Ocean Road and its wonderful beaches, I was pleasantly surprised to find a little bit of home so nearby and now understand why the Algarve is one of the most popular destinations for a Europe summer holiday. I based myself for a week in Praia da Oura and explored the Algarve region by car. Praia da Oura is a great base lovely beac
Skiing in Andorra
05 March 2012
Over the years I was always aware of the good value skiing, duty free shopping and appeal Andorra had for the 18-30’s ski crowd and when given the opportunity to check out two of the ski resorts myself I was surprised to find it also has great options for families and something for those who love their five star luxuries. The first part of my ski adventure started in Arinsal staying at the four
Whitsundays, Queensland, Australia
14 August 2008
I love to travel and explore new places; therefore I tend to usually go somewhere new each time I take a trip. However since 2005 I have been to the Whitsunday Islands in Queensland, Australia on three occasions which aptly illustrates how much I enjoy this part of Australia and have found my little tropical paradise on earth. In March 2005 after marrying my Irish husband in Ballarat, Victoria,
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