When it comes to travel, it’s important to know that you are booking with someone you can trust, someone dependable, and someone who understands your precise needs every step of the way.

Booking with Travel Counsellors delivers the peace of mind that your every requirement will be met, no matter what. We prioritise trust and make it our business to ensure it sits at the centre of everything we do.

We also make it part of our duty to help remove some of the stress or confusion sometimes associated with travel. Regardless of the scenario, our Travel Counsellors with the help of state-of-the-art technology, global supplier relationships, a 24/7 duty office and global TC Community, are there and will ensure that you are taken care of.

For us, that’s Trusted Travel. But what does that really mean? This in-depth summary will explain everything but for now, be rest assured, when it comes to a Travel Counsellors trip, your only worry will be what to pack.

Here at Travel Counsellors, we invest the time to get to know you. We are passionate about delivering a service that goes above and beyond, exceeding expectations and ensuring you know that you are booking with someone you can trust to do all they can to deliver the trip of a lifetime.

That’s why 96% of our customers would recommend their Travel Counsellor to family and friends. And that’s not all – our five-star rating on Trustpilot, as well as the thousands of gleaming reviews that accompany it, explain even further why customers love booking with Travel Counsellors. 

Your Travel Counsellor takes the time to get to know you so that they only book what is right for you. Every holiday is unique and with access to thousands of suppliers and products globally, we will tailor-make your perfect trip, all at a competitive price. We guarantee that this level of personalised service cannot be found anywhere else, simply because our approach is completely unique and customised to you. You can rest assured that you’ll experience truly incredible handcrafted holidays, bespoke to you.

Our Travel Counsellors have the tools to create bespoke package trips for you and when they do, you’ll be protected under the Package Travel Regulations.  This means that we are responsible for ensuring that all parts of your trip are provided as planned, which also means it’s up to us to deal with any issues with any of the travel providers involved providing your trip. 

• Travel Counsellors packages including flights are protected which ensures that your money is protected in the unlikely event that Travel Counsellors is unable to fulfil the trip.
• If we book a third-party package for you, you will be entitled to protection under the package travel rules from the third party tour operator.
• You’ll find more details in our terms and conditions

If you’re a business traveller, the package travel rules don’t apply to you.