Jeni has been incredibly accommodating and helpful throughout this process. It’s been such a relief knowing my trip is in safe hands. Her response time has been fantastic, and she’s had solutions for every issue along the way. I couldn’t be happier!!

Jeni is so helpful and very quick to reply to any query. Not only does she rely on her own experience in coming up with ideas and suggestions, but also enlists the assistance of her colleagues. She is a pleasure to deal with.

Jeni is exceptionally good at this. She considered our thoughts very carefully, brings in her expert opinion without overstepping and makes everything so easy and I can't recommend her high enough.

So happy with our trip to NZ, we've booked Iceland through Jeni. Delighted with the service so far and plan to book more trips

Excellent service provided by Jeni. Nothing is too much bother for her.

Jeni was recommended to us by a friend. She was super responsive by phone and mail, brilliant at demystifying the whole process, even as plans (at our end!) changed multiple times. Every stage felt tailored to us, and she really helped us clarify our priorities; she also suggested things we never would have thought of. She's also just lovely to deal with - we'd 100% recommend her to anyone!

I love that Jeni takes away the stress and worry of trying to figure out all the different parts of planning a holiday, and also that she helps me understand the best options for me based on getting to know me and what I like. Since I found Jeni, I can't imagine trying to book a holiday without her!

Jeni is always incredibly helpful when booking a trip and finds great accommodation and locations. After booking our first trip with her, we didn't even consider anyone else when it came to booking our honeymoon.

I would highly recommend Jeni. She has been brilliant organising our trip.

Nothing is too much trouble for Jeni. I have no hesitation in recommending her.

With relatively short notice for a query, Jeni was able to respond very quickly and sort us out expertly with little no or fuss. Very knowledgeable with some great suggestions based on our budget and easy going to deal. I would 100% use Jeni again when planning big adventures further afield than Europe.

Very calmly helped me and my family rearrange and book etc our holiday in August 2023. Efficient and brilliant.

I recently got a quote from Jeni for a trip we were planning for a while. I also got a quote from 3 other companies for the same trip but the reason I chose to book with Travel Councellors was simply because of the service I received from Jeni. She actually put effort and interest into creating the itinerary, it didn't seem like I was just another number or target she had to meet. She showed genuine interest in making the trip as exciting and memorable for us as she could. She recommended places to stay and ideas I hadn't even thought of to help make the trip better for us. I would highly recommend her to other people looking to book.

Jeni is most helpful whenever we contact her about anything related to our travel plans. She makes us confident that all our plans will be exactly as we request.

Jeni has been marvellous: responsive, approachable, adaptable; great communication skills. We have felt in excellent, friendly, and professional hands throughout, and she has designed our trip perfectly. Many thanks.

Jeni is very approachable with an infectious enthusiasm for your holiday. In my experience, she does her best to design the best possible trip for her client.

Jeni has been absolutely fabulous. She is amazing at her job. She organised our honeymoon and messaged us when we went to Mexico to make sure all was well. She is now organising our big family holiday for 10 people and she's just amazing!

Jeni Ringland was recommended to me by a friend who booked a holiday with her last year. I found Jeni really helpful and she made booking a holiday with small kids really easy. She gave us plenty of options and tailored the holiday for our family. Jeni was friendly, responsive and very efficient when booking our holiday.

It was great working with Jeni she was brilliant and I would recommend her to anyone.

I have recently come back from a wonderful holiday in Thailand all thanks to Jeni. Myself and my wife decided we wanted to do something special for our 50th birthdays at the start of 2021 but we hadn’t a clue what to do. This is where Jeni comes into her own. She came and met us face-to-face to understand our likes, dislikes, and budget and then she came back with several options. Thailand ticked every box we were looking for. Jeni put together an itinerary that covered all our wishes and organised the planning of moving between three locations which included longboat and speedboat transfers! Her communication was first class, everything went swimmingly, and we had an amazing time. If you are struggling to came up ideas for a truly memorable exotic holiday, contact Jeni.

Excellent service, Jeni is so helpful and I feel that I know her even though we have never met. It was great during the covid pandemic as I didn't have to worry about anything, she did all the work. I have already booked my vacation for next year with her.

Jeni is a super Travel Counsellor. I have already recommended her to a couple of friends and I will recommend her in the future also!

Excellent service by Jeni Ringland in all our trips

Absolutely amazing from start of planning to finalising everything - could not be happier and looking forward to a long friendship in booking travel.

Jeni was very helpful and patient with all our requests. We certainly have no problem recommending her to family and friends.

Jeni made the whole process so easy. She gave excellent advice, replied promptly and got us a fabulous deal. We will definitely use her services again.

Jeni went above and beyond to find us availability for a holiday to Lapland when we were concerned everything was booked out. She also gave us lots of ideas for family holidays during the Summer. I would definitely recommend Jeni when booking your next trip away!

Jeni was very helpful and made organising the holiday easy.

I was recommended Jeni and having her to book my trip was excellent! I would definitely recommend!

Jeni was an absolute joy to work with and helped us book a family holiday of a lifetime in South Africa!

Jeni was amazing, she really listened to what we were looking for in our honeymoon, sourcing the perfect location that suited us and our budget.

Jeni is very helpful and accommodating. I was looking for a very custom type package to see 2 different parts of Sicily and Jeni created a really amazing package covering 3 areas. Customer experience 10/10. Definitely will book with Jeni again!

Jeni Ringland is amazing - a pleasure to work with.

Very efficient, always calls back, always at hand. Five stars.

Great support and knowledge and knew what I wanted. When the Covid crisis happened I didn't have to worry about anything, she looked after everything and even held onto my money and rebooted my trip for this year. I'm going to book another trip with her for September.

Prompt, efficient, helpful and very friendly service. Very satisfied.

Jeni has been amazing so far, myself and my wife were initially set on a different holiday and Jeni used her experience to advise us what had changed since we first decided on that location. She then had the arduous job of helping us from scratch where we came up with all sorts of ideas. She was patient and helpful in looking at those options and gave us great advice. Finally she came up with the idea of Thailand, which we'd never thought of before. Then she gave us fantastic options to choose from. We're delighted with our choice and very excited about our holiday. This is all down to Jeni.

Jeni has arranged two super holidays for my family since we met in early 2018. We intend to keep asking her to plan and arrange them for us. It is extremely helpful to be able to give Jeni the criteria and budget and she will come back with suggestions and that extra personal touch, such as booking a celebratory lunch or organising car seats for the boys. She organised everything and all we had to do was turn up at the airport. The app is really handy too; it held all our documents and can be used to pay off your trip over time. It also gives flight alerts should anything change. We’re delighted we met Jeni and Travel Counsellors!

Jeni Ringland makes your dream holiday a reality. A Travel Counsellor giving really personalised service, a true professional and a pleasure to deal with. Five stars is not enough .

We went to Italy and Jeni was brilliant she really knows how to make sure you have a hassle free holiday from start to finish. Her attention to detail and all the little personal touches were so lovely. She really knows her stuff. I have highly recommended Jeni and Travel Counsellors to all my friends and family. Can't wait for the next one .

Jeni is excellent. Efflcient, personable, responds quickly, including at the weekend. No more stress of finding holidays myself online, I wiill go to Jeni from now on. 5 Stars.

Jeni you are always so helpful I don't know what I would do without your travel assistance, always friendly and totally professional.

Very attentive and went beyond the call of duty to source options that would work for me and my family, despite difficulties and lack of availability. Jeni came up with the goods and we managed to get it all booked, so I'm a happy camper.

Jeni is absolutely fantastic. She organised our whole holiday from start to finish. Flights, accommodation, car hire, train tickets, it was so hassle-free for us. We gave Jeni a brief outline of what we wanted and I could not have chosen better myself it was exactly what we wanted. Jeni is so easy to talk to and has a great understanding of her clients needs. We would highly recommend Jeni and Travel Counsellors. We will be using them again.

The professional yet personal touch from our travel counsellor Jeni Ringland was amazing so helpful in every way, would recommend this service to others.

Very well organised, articulate and knowledgeable of all aspects of our trips.

Such a lovely experience. Jeni was completely accessible no matter the time of day. Very friendly and a good sense of humour! I've passed on her details to family members too!